
The Better Business Bureau has received the above-referenced complaint from one of your customers regarding their dealings with you.
The details of the consumer's concern are included on the reverse.
Please review this matter and advise us of your position.
As a neutral third party, the Better Business Bureau can help to resolve the matter. Often complaints are a result of misunderstandings a company wants to know about and correct.
We encourage you to use our ONLINE COMPLAINT system to respond this complaint.
The following URL (website address) below will take you directly to this complaint and you will be able to enter your response directly on our website:
The Better Business Bureau develops and maintains Reliability Reports on companies across the United States and Canada .
This information is available to the public and is frequently used by potential customers.
Your cooperation in responding to this complaint becomes a permanent part of your file with the Better Business Bureau.
Failure to promptly give attention to this matter may be reflected in the report we give to consumers about your company.
Council of Better Business Bureaus
4200 Wilson Blvd, Suite 800
Arlington, VA 22203-1838

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